Onboarding Specialist

New York, NY

Full Time or Contractor Basis

Makomi is seeking a detail-oriented and gregarious individual who is punctual and thorough. All applicants should have a strong desire to be involved with a true start-up company and have aspirations to help the company’s growth.

This position involves in-person communication with new clients, setting up accounts and profiles for them, taking professional photos of homes, and staying in contact with Makomi’s Customer Success team.

The ideal candidate can either be full time or contract-basis but must have flexible working hours Mon-Fri between the hours of 8am-6pm.

Roles & Responsibilities

  • Meet new clients in their homes to conduct “in-home consultations”

  • Collect home keys and take necessary photography at each home consultation

  • Create new digital profiles for each new client and walk client through set-up process

  • Report all status, schedules, and updates to the company’s Customer Success Manager

Compensation & Benefits

  • Competitive pay, based on prior experience

  • Stock options package + contribution towards health insurance for all full time employees

  • “Take what you need” vacation policy

  • Weekly happy hours, seasonal company outings, and a great team!